Chuck Tomasi

Chuck Tomasi

1 minute read

About Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Chuck Tomasi, Sr. Developer Advocate for developer discussions. Chuck talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they’ve built, and other interesting people in the ServiceNow ecosystem. Take a break with Break Point. Subscribe Apple Podcasts Google Podcasts Spotify Amazon Music Stitcher TuneIn RSS Check out the other ServiceNow podcasts.

Chuck Tomasi

1 minute read

Chuck sits down with Principal Product Manager Chiarng Lin to talk about the Command Line Interface. The discussion covers what it is, who it’s for, design considerations, and what we’re looking forward to - and more. Join us for a lot of great information exchange an a few laughs. Topics 00:00 Introduction 04:40 Fred Luddy 06:39 Command line interface overview 08:09 Features 12:29 The origins of the CLI 13:32 Free or paid?

Chuck Tomasi

1 minute read

Join the toolbox team as Andrew Barnes demonstrates his favorite Quebec developer feature - script tracer. Discover how this tool can help you uncover the layers of logic quickly. Topics 01:27 Introductions 04:30 Topic introduction 06:20 Problem introduction (screen share starts) 09:52 Debugging with log points and break points 15:00 Turning on business rule debugging 16:39 Looking through the business rules 18:39 Script Tracer demo 22:10 The script tab 24:45 We found the problem!

Chuck Tomasi

1 minute read

Join the TechNow team as they go through everything you need to know about the most efficient way to get work done on the Now Platform: Workspace. In this episode the team will cover: An overview of Workspace, Understanding the personas involved with the Workspace experience, Exploring and configuring Workspace, Insights into the Workspace roadmap. Topics 00:00 Introductions 02:53 Agenda and related topics 04:45 Introduction to workspaces 16:15 Question: Pricing 17:16 Demo 20:35 Guided Setup 23:05 Categories & lists 27:15 Record view 28:20 Form Header 31:10 The ribbon 34:48 Form layout 36:55 The landing page and UI Builder 41:05 Adding a report 45:25 Setting the landing page order 47:02 Playbooks 51:07 Another peek at UI Builder 51:50 Top takeaways 52:18 Q & A 54:55 Event announcements 56:55 Sign off Links Knowledge 2021 Digital Experience Developer Portal Now Experience UI Framework Webinar: TechNow 78: Building Now Experience Components About: TechNow is a monthly show for ServiceNow admins, developers, and builders on a wide variety of platform features.

Chuck Tomasi

2 minute read

On this episode, we will explore setting up and using the new AI Search capability released in Quebec. Crack a beverage and come join us! Topics 03:15 Intros/welcome/beer 07:25 Screen share started 08:00 Audio adjustments 10:00 We now resume our regularly schedule chaos 11:00 First look at AI Search 12:31 Configuring an indexed source 14:25 Field mapping 18:10 Creating a search profile 18:55 Creating the search source 20:02 Synonyms and stop words 21:09 Publishing the search profile 21:35 Checking the index 22:42 Creating a genius result 29:35 Back to the search profile 29:19 Creating a search application configuration 31:47 Search facets 33:50 Testing in UI Builder 37:20 Adjusting the display 38:08 EVAM View Config 40:52 Modifying the view template 48:50 Q: Regular results vs.

Chuck Tomasi

1 minute read

Heath Ramsey, Sr. Director of Product Management talks about what developers should know about setting up data to be successful with ServiceNow intelligence products, many of the intelligence products in the platform, what’s free and what’s paid for, the skills you’ll need, and more. Topics 00:00 Welcome/Introductions 04:46 Heath’s discoverys for maximum PA value 08:28 Structured data and unstructured data 09:54 Example of unstructured data (NLU) 11:38 AI Search 14:45 Flow Designer and machine learning 17:58 Adding value as a developer 20:45 The philosophy of ServiceNow and AI 23:24 Dynamic translation and better experiences 28:05 Regression framework 31:09 Developer skills required 33:30 Free and paid-for capabilities 35:38 Closing takeaways 37:28 Contact information 38:09 Outro Links NowLearning Developer Portal Docs heath.

Chuck Tomasi

1 minute read

Topic: On this episode, join Andrew, and Brad as they explore the new Process Optimization application available in Quebec. About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program. Each Tuesday, join the Developer Advocate team and guests as they showcase the platform tools you need to get your job done quickly. Join us each Tuesday at 8AM PT/11AM ET (save the last Tuesday of each month.

Chuck Tomasi

1 minute read

Topic: Topic: Brad Tilton shows us how to create parameter screens to make input easier on the mobile app. About: Live Coding Happy Hour is a weekly show provided by the ServiceNow Developer Program. Each week join as the Developer Advocate team along with guests work on a developing and enhancing real applications with unscripted and unprepared examples. See how experts at ServiceNow problem solve and learn new parts of the Now Platform.

Chuck Tomasi

1 minute read

Topic: On this episode, join Chuck, and Brad as they explore he new mobile card builder in Quebec. Prior to this release, you could pick from a variety of pre-built card layouts. Now with Q, you can finally design your own! About: Creator Toolbox is a weekly show provided by the ServiceNow Developer Program. Each Tuesday, join the Developer Advocate team and guests as they showcase the platform tools you need to get your job done quickly.

Chuck Tomasi

5 minute read

Quebec continues to enhance the mobile client features with some really cool stuff that will increase adoption to your end users. Here are a few of my favorites (and what I am most looking forward to when GA becomes available.) Advanced Search (AI Search) AI Search provides a more consumer-like experience across the platform. It is available on the instance as well as the mobile platform to produce more accurate search results than the traditional (Zing) keyword based search.